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Cancellation Policy | Tertiary Courses Singapore

Cancellation / Rescheduling Policy

Cancellation, Rescheduling & Refund Policy

If Tertiary Infotech cancels/reschedules a class: Tertiary Infotech reserves the right to cancel or change any class at its absolute discretion due to not meeting minimum class size or unforeseen circumstances. We will reschedule class to later date and inform registrant of this change. If the class is cancelled prior to its commencement and there is no rescheduled class, Tertiary Infotech will make a full refund of course fee already paid by the registrant.

If registrant cancels a registration: Cancellation requests should be made known to Tertiary Infotech. There is no penalty for course cancellation/withdrawal. Registrant will need to cancel the SkillsFuture credit claim on or before the course start date in SkillsFuture Credit Portal if SkillsFuture credit has been used to pay for course fees. If course fee is not claimed using SkillsFuture Credit, Tertiary Infotech will make a full refund of course fee already paid by the registrant (via credit card, Paypal, bank transfer).

For group training course that is arranged with external venue booking/catering, cancellation or withdrawal is not permitted. The full course fee is payable regardless of actual attendance due to our venue booking & catering commitment.

Replacement Policy

Given a 3 days notice before course commencement, companies may replace trainees who have signed up for the course.

About Us

Tertiary Courses, founded in 2014, specializes in providing modular, skill-based courses tailored to Industry 4.0. We are WSQ Approved Training Organization (ATO), and IBF Approved ATO.. We are also Authorized Microsoft Learning Partner, Autodesk Authorized Training Center (ATC), Pearson Vue Authorized Test Center and Kryterion Authorized Testing Center. We offer a comprehensive range of training, certification prep and certification exam services. Additionally, we are a registered supplier with Singapore GeBiz, further solidifying our position as a trusted educational institution in the region.

Training Grants and Subsidies

We have various grants and subsidies for different courses. Please check the respective funding available on individual course page.

WSQ: Company and Singaporeans/PR can apply WSQ 70-90% funding depending on eligibility
SkillsFuture Enterprise Credit (SFEC) - Eligible Singapore-registered companies can tap on $10000 SFEC to cover up to 90% of out-of-pocket expense
SkillsFuture Credit: All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses.
IBF-STS Companies and Singaporeans/PR can apply IBF-STS 70-90% funding depending on eligibility
UTAP: NTUC members enjoy 50% subsidy for unfunded course fee support for up to $250 each year when you sign up for courses supported under UTAP
SGTech STAR Fund: SGTECH members enjoy $500 grant per pax for SGTech STAR courses