CompTIA A+ Exam Prep

Topic 1 Hardware

• Identifying, using and connecting hardware components and devices, including the broad knowledge about different devices that is now necessary to support the remote workforce

Topic 2 Operating Systems

• Install and support Windows OS including command line and client support, system configuration imaging and troubleshooting for Mac OS, Chrome OS, Android and Linux OS

Topic 3 Software Troubleshooting

• Troubleshoot PC and mobile device issues including common OS, malware and security issues

Topic 4 Networking

• Explain types of networks and connections including TCP/IP, WIFI and SOHO

Topic 5 Troubleshooting

• Troubleshoot real-world device and network issues quickly and efficiently

Topic 6 Security

• Identify and protect against security vulnerabilities for devices and their network connections

Topic 6 Mobile Devices

• Install and configure laptops and other mobile devices and support applications to ensure connectivity for end users

Topic 7 Virtualization and Cloud Computing

• Compare and contrast cloud computing concepts and set up client-side virtualization

Topic 8 Operational Procedures

• Follow best practices for safety, environmental impacts, and communication and professionalism

Practice Exam

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Minimum Entry Requirement

Knowledge and Skills

• Able to operate using computer functions
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

• Positive Learning Attitude
• Enthusiastic Learner

Experience

• Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

TBD

Hardware: Window or Mac Laptops

• IT Support Specialist
• Help Desk Technician
• IT Technician
• Network Administrator
• Systems Administrator
• Computer Technician
• Technical Support Specialist
• IT Operations Manager
• IT Security Specialist
• Computer Support Specialist
• Field Service Technician
• IT Project Manager
• IT Consultant
• Systems Analyst
• Desktop Support Specialist

Alec Tan: Alec Tan is a ACTA certified trainer, He has a number of Comptia certifications. Since 2002, starting off from IT technical background to pre-sales, sales account manager, system integration, operate IT retail / repair shop business in Sim Lim Square 2008 ~ 2012, and back to IT industry employment, freelance IT Trainer till present.

Peter Cheong :  I am a ACLP certied trainer. Specialise In IT related knowlege and conduct IT Training which Include Microsoft Window Server Technology (Wintel) and Linux - Centos/Red Hat. Comptia ,ITIL , Motorola Solution Trunking System and Cisco Networking. I was worked in Motorola Solutions Conduct Motorola Astro 25 Trunking System For Police Force Malaysia (RMPnet),Taiwan Navy, Indonesia METRO POLDA (Police Force). After that I Join As IT Group Manager For W-Group which include 17 subsidiaries Companies in Real Estate Developer,Plantation, Building Management Services ,Contruction and also Fiber Opti Service Provider in Sabah,Malaysia.