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Soft Skills
Soft skills are personal attributes, habits, and interpersonal abilities that enable individuals to effectively navigate their environment, work well with others, and achieve their goals. They are non-technical skills that are highly valued in the workplace and are essential for success in most careers. Examples of soft skills include communication, teamwork, problem-solving, time management, leadership, and adaptability. Soft skills are important because they complement technical skills and help individuals to interact effectively with others, build positive relationships, and succeed in a rapidly changing work environment. Developing strong soft skills can help individuals to stand out in their careers and achieve their professional goals.
Our soft Skills courses are educational programs that focus on developing the personal and interpersonal abilities that are essential for success in the workplace. These courses cover a range of topics, including communication, teamwork, problem-solving, time management, leadership, and adaptability. They provide participants with the opportunity to practice and refine these skills through hands-on exercises, group activities, and simulations. Soft Skills courses are designed for individuals at all stages of their careers, from entry-level employees to executives. They are beneficial for anyone looking to improve their effectiveness in the workplace and advance their careers. These courses can be taken as standalone programs or as part of a broader professional development program.
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WSQ - Mastering the Art of Communication to Enhance Team Collaboration and Customer Satisfaction
This WSQ course empowers participants to evaluate workplace communication practices and develop strategies that foster collaboration and customer satisfaction. Gain expertise in identifying communication gaps, selecting effective communication channels, and implementing best practices to enhance workplace communication. Learn how to assess communication effectiveness and implement tools that align with organizational....$800.00 (GST-exclusive)$872.00 (GST-inclusive) -
WSQ - Mastering The Art of Conflict Resolution to Foster Team Collaboration and Success
This WSQ course equips participants with the skills to identify early indicators of workplace conflicts and minimize their impact on team collaboration. Participants will learn to assess conflict situations, determine root causes, and apply conflict resolution strategies sensitively. Through the use of communication and negotiation techniques, this course focuses on resolving conflicts effectively and fostering a pos....$800.00 (GST-exclusive)$872.00 (GST-inclusive) -
WSQ - Unlocking Business Potential with Strategic Negotiation Tactics
Learn to unlock business potential through effective negotiation strategies in this WSQ-accredited course. Participants will develop the ability to identify negotiation outcomes, understand the context of negotiation, and prepare detailed background information to set a strong foundation. Gain insights into negotiation styles, with considerations for social and cultural nuances, and master planning techniques to lead....$750.00 (GST-exclusive)$817.50 (GST-inclusive) -
WSQ - Mastering the Art & Science of Working with People & Teams using DISCAsiaPlus
This WSQ course equips leaders and HR professionals with advanced strategies to enhance leadership development and team dynamics using the DISCAsiaPlus model. Through a combination of personality assessments and communication techniques, participants will learn to design leadership programs that incorporate diverse leadership styles, behavioral tendencies, and motivational theories. The course also focuses on buildin....$1,200.00 (GST-exclusive)$1,308.00 (GST-inclusive) -
WSQ - Innovative Problem Solving with Generative AI (GenAI)
This course, Innovative Problem Solving with Generative AI (GenAI), equips participants with the skills to leverage AI in addressing complex organizational challenges. The course begins by teaching you how to identify performance deficiencies and root causes affecting organizational systems. Using analytical tools and group facilitation techniques, participants will learn to diagnose issues and understand their impac....$750.00 (GST-exclusive)$817.50 (GST-inclusive) -
Effective Communication Training
Our Effective Communication Training delves deep into the essentials of communication, providing participants with the knowledge and tools to communicate more effectively and confidently. From understanding the foundational principles of good communication and recognizing potential barriers, to exploring diverse communication styles, this course ensures a comprehensive learning experience. Enhance your ability to co....$268.00 (GST-exclusive)$292.12 (GST-inclusive) -
Coaching and Mentoring
Embark on a transformative journey with our comprehensive Coaching and Mentoring course, designed to enhance your leadership capabilities and team management skills. This meticulously curated program offers a deep dive into advanced coaching techniques and mentoring strategies, ensuring you're equipped to empower and inspire your team. Whether you're an emerging leader or an experienced manager, this course will refi....$300.00 (GST-exclusive)$327.00 (GST-inclusive) -
Increase Your Business with Excellent Customer Service
Discover the critical techniques for delivering outstanding customer service, a key element that can significantly increase your business's success. This comprehensive course delves deep into the proven strategies for enhancing service delivery, ensuring customer loyalty, and fostering positive customer relationships. Dealing with angry and abusive customers can be daunting. Equip yourself with the skills and strate....$300.00 (GST-exclusive)$327.00 (GST-inclusive) -
Performance Management
In this comprehensive Performance Management course, you will learn the essential skills to effectively manage and assess team performance. Designed for current and aspiring leaders, this course covers key aspects of staff development, employee assessment, and productivity enhancement. Whether you are looking to improve your team's efficiency or advance your career in human resources, this course provides practical i....$600.00 (GST-exclusive)$654.00 (GST-inclusive) -
Digital Transformation for Small and Medium Enterprises
The "Digital Transformation for Small and Medium Enterprises" course illuminates the seismic shifts caused by digital technology in the business landscape. It offers a comprehensive exploration of the transformative and technological forces currently molding the future of enterprises. Through this structured learning path, participants will gain a profound understanding of how these dynamics can be harnessed, steerin....$300.00 (GST-exclusive)$327.00 (GST-inclusive) -
Improve Hiring Decisions with GenAI Assisted Interview Questioning
This course is not yet approved for WSQ funding This WSQ course on Improving Hiring Decisions with GenAI Assisted Interview Questioning equips HR professionals with the skills to conduct interviews that are both effective and compliant with legal and ethical standards. Participants will learn to structure interviews aligned with specific objectives, leveraging generative AI to craft tailored questions for different ....$400.00 (GST-exclusive)$436.00 (GST-inclusive) -
8D Approach to Problem Solving
The 8D Approach to Problem Solving course offers participants a comprehensive insight into the renowned 8D methodology, emphasizing its structured steps and implementation tools. Through this transformative learning experience, attendees will not only be able to describe the methodology but will also be empowered to actively participate in an 8D team, leveraging the tools necessary for an effective problem-solving pr....$300.00 (GST-exclusive)$327.00 (GST-inclusive) -
Critical Thinking and Problem Solving with Generative AI (GenAI)
This course equips professionals with advanced critical thinking and problem-solving skills by integrating Generative AI (GenAI) techniques. Participants will learn the essentials of critical thinking, including structured analysis, decision-making methods, and innovative AI-driven approaches to root cause analysis. The curriculum covers various AI techniques that enhance critical thinking steps, leading to practical....$600.00 (GST-exclusive)$654.00 (GST-inclusive) -
Effective Negotiation Training
The Effective Negotiation Training course is meticulously designed to shed light on the often underappreciated art of negotiation. We dive deep into the psychological aspects, exploring why individuals often avoid negotiations, and highlight pivotal moments when negotiation becomes essential. Comprehensive modules will guide participants from the intricacies of planning their negotiation stance to the strategies behi....$300.00 (GST-exclusive)$327.00 (GST-inclusive) -
Effective Leadership Training
Embark on a transformative journey with our Effective Leadership Training designed for aspiring and seasoned leaders alike. Dive deep into fostering self-awareness, developing emotional intelligence, and understanding the critical role of integrity and honesty in leadership. Grasp the significance of resilience, adaptability, and vision in driving innovation and navigating challenges with finesse. Sharpen your commu....$600.00 (GST-exclusive)$654.00 (GST-inclusive)
