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FAQ | Tertiary Courses Singapore

FAQ

1. Are the price shown is the final price I will pay?

The price indicated is the final price per pax. There is no GST.

2. How do I make payment?

Payment will be by Paypal, Moneybooker Credit Cards, Cheque and Bank/ATM Wire Transfer.

3. How do I cancel my course booking?

To cancel your booking, please inform us 1 day prior to the course starts. We will do a full refund.

4. Can I pay on the course day?

Yes. Please register online and choose Cheque payment. You can then pay by Cash or Cheque on the course date.

5. How do I register the course?

It's as easy as clicking a few buttons. Once you've found a course that you like, simply click the 'Book Now!' button on the course and you will be taken to our easy one-step checkout.page. Simply fill up the following information to the checkout page.

1. Enter the Billing Address
2. Enter the Payment Method
3. Order Preview & Confirmation.
4. Proceed to Payment.

Throughout the whole speedy process, you can rest assured that all your details are stored and transmitted securely, and never ever shared with anyone else.

6. Can I book the course by telephone?

Absolutely. Please call us on 9698 3731. Our support lines are open from 9am to 9pm (Singapore Time), 7 days a week.

7. Can I book the course by email?

Absolutely. Please send your enquiry to the following email address: enquiry@tertiarycourses.com.sg

8. I`m having a problem booking online, what can I do?

Simply call us at our hotline no. 9698 3731. Our customer service officer would be more than happy to take your order over the phone.

10. If I am not satisfied with the course, can I get a refund?

All our courses are full money back gauranteed. You can launch a refund request to us within 7 days after the course. We will check with the trainer whether the course is duly delivered according to the course description and the opinion from other participants. If there is a shortfall on the expectation of the course, we will do a full refund. However, there is no refund after 7 days lapsed from the course date.

11. Can I get free consultancy from the trainers after the course?

Absolutely. You can send your queries to the trainer by email. The typical response time is 24-48 hrs. If the trainer did not respond to your queries, you can contact us via email to enquiry@tertiarycourses.com.sg or contact us at 96983731

About Us

Tertiary Courses, founded in 2014, specializes in providing modular, skill-based courses tailored to Industry 4.0. We are WSQ Approved Training Organization (ATO), and IBF Approved ATO.. We are also Authorized Microsoft Learning Partner, Autodesk Authorized Training Center (ATC), Pearson Vue Authorized Test Center and Kryterion Authorized Testing Center. We offer a comprehensive range of training, certification prep and certification exam services. Additionally, we are a registered supplier with Singapore GeBiz, further solidifying our position as a trusted educational institution in the region.

Training Grants and Subsidies

We have various grants and subsidies for different courses. Please check the respective funding available on individual course page.

WSQ: Company and Singaporeans/PR can apply WSQ 70-90% funding depending on eligibility
SkillsFuture Enterprise Credit (SFEC) - Eligible Singapore-registered companies can tap on $10000 SFEC to cover up to 90% of out-of-pocket expense
SkillsFuture Credit: All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses.
IBF-STS Companies and Singaporeans/PR can apply IBF-STS 70-90% funding depending on eligibility
UTAP: NTUC members enjoy 50% subsidy for unfunded course fee support for up to $250 each year when you sign up for courses supported under UTAP
SGTech STAR Fund: SGTECH members enjoy $500 grant per pax for SGTech STAR courses