SC-400 Microsoft Certified Information Protection and Compliance Administrator Associate Exam Prep

Topic 1 Introduction to information protection and data lifecycle management in Microsoft Purview

• Introduction to information protection and data lifecycle management
• Know your data
• Protect your data
• Prevent data loss
• Govern your data

Topic 2 Classify data for protection and governance

• Data classification overview
• Classify data using sensitive information types
• Classify data using trainable classifiers
• Review sensitive information and label usage
• Explore labeled and sensitive content
• Understand activities related to your data

Topic 3 Create and manage sensitive information types

• Compare built-in versus custom sensitive information types
• Create and manage custom sensitive information types
• Describe custom sensitive information types with exact data match
• Implement document fingerprinting
• Describe named entities
• Create keyword dictionary

Topic 4 Understand Microsoft 365 encryption

• Introduction to Microsoft 365 encryption
• Learn how Microsoft 365 data is encrypted at rest
• Understand service encryption in Microsoft Purview
• Explore customer key management using Customer Key
• Learn how data is encrypted in-transit

Topic 5 Deploy Microsoft Purview Message Encryption

• Implement Microsoft Purview Message Encryption
• Implement Microsoft Purview Advanced Message Encryption
• Use Microsoft Purview Message Encryption templates in mail flow rules

Topic 6 Create and configure sensitivity labels with Microsoft Purview

• Sensitivity label overview
• Create and configure sensitivity labels and label policies
• Configure encryption with sensitivity labels
• Implement auto-labeling policies
• Use the data classification dashboard to monitor sensitivity labels

Topic 7 Apply sensitivity labels for data protection

• Foundations of sensitivity label integration in Microsoft 365
• Apply sensitivity labels to Microsoft Teams, Microsoft 365 groups, and SharePoint sites
• Protect meetings with sensitivity labels
• Apply protections and restrictions to email and files
• Manage sensitivity labels in Office apps

Topic 8 Prevent data loss in Microsoft Purview

• Data loss prevention overview
• Identify content to protect
• Identify sensitive data with optical character recognition (preview)
• Define policy settings for your DLP policy
• Test and create your DLP policy
• Prepare Endpoint DLP
• Manage DLP alerts in the Microsoft Purview compliance portal
• View data loss prevention reports
• Implement the Microsoft Purview Extension

Topic 9 Configure DLP policies for Microsoft Defender for Cloud Apps and Power Platform

• Configure data loss prevention policies for Power Platform
• Integrate data loss prevention in Microsoft Defender for Cloud Apps
• Configure policies in Microsoft Defender for Cloud Apps
• Manage data loss prevention violations in Microsoft Defender for Cloud Apps

Topic 10 Manage data loss prevention policies and reports in Microsoft 365

• Configure data loss prevention for policy precedence
• Implement data loss prevention policies in test mode
• Explain data loss prevention reporting capabilities
• Manage permissions for data loss prevention reports
• Manage and respond to data loss prevention policy violations

Topic 11 Manage the data lifecycle in Microsoft Purview

• Data Lifecycle Management overview
• Configure retention policies
• Configure retention labels
• Configure manual retention label policies
• Configure auto-apply retention label policies
• Import data for Data Lifecycle Management
• Manage, monitor, and remediate Data Lifecycle Management

Topic 12 Manage data retention in Microsoft 365 workloads

• Explain retention in Exchange Online
• Explain retention in SharePoint Online and OneDrive
• Explain retention in Microsoft Teams
• Explain retention in Microsoft Yammer
• Recover content in Microsoft 365 workloads
• Activate archive mailboxes in Microsoft Exchange
• Apply mailbox holds in Microsoft Exchange
• Recover content in Microsoft Exchange

Topic 13 Manage records in Microsoft Purview

• Records management overview
• Import a file plan
• Configure retention labels
• Configure event driven retention
• Manage, monitor, and remediate records

Topic 14 Explore compliance in Microsoft 365

• Plan for security and compliance in Microsoft 365
• Plan your beginning compliance tasks in Microsoft Purview
• Manage your compliance requirements with Compliance Manager
• Examine the Compliance Manager dashboard
• Analyze the Microsoft Compliance score

Topic 15 Search for content in the Microsoft Purview compliance portal

• Explore Microsoft Purview eDiscovery solutions
• Create a content search
• View the search results and statistics
• Export the search results and search report
• Configure search permissions filtering
• Search for and delete email messages

Topic 16 Manage Microsoft Purview eDiscovery (Standard)

• Explore Microsoft Purview eDiscovery solutions
• Implement Microsoft Purview eDiscovery (Standard)
• Create eDiscovery holds
• Search for content in a case
• Export content from a case
• Close, reopen, and delete a case

Topic 17 Manage Microsoft Purview eDiscovery (Premium)

• Explore Microsoft Purview eDiscovery (Premium)
• Implement Microsoft Purview eDiscovery (Premium)
• Create and manage an eDiscovery (Premium) case
• Manage custodians and non-custodial data sources
• Analyze case content

Topic 18 Manage Microsoft Purview Audit (Standard)

• Explore Microsoft Purview Audit solutions
• Implement Microsoft Purview Audit (Standard)
• Search the audit log
• Export, configure, and view audit log records
• Use audit log searching to investigate common support issues

Topic 19 Prepare Microsoft Purview Communication Compliance

• Introduction to communication compliance
• Plan for communication compliance
• Identify and resolve communication compliance workflow
• Introduction to communication compliance policies
• Investigate and remediate communication compliance alerts

Topic 20 Manage insider risk in Microsoft Purview

• Insider risk management overview
• Introduction to managing insider risk policies
• Create and manage insider risk policies
• Investigate insider risk alerts
• Take action on insider risk alerts through cases
• Manage insider risk management forensic evidence
• Create insider risk management notice templates

Topic 21 Implement Microsoft Purview Information Barriers

• Explore Microsoft Purview Information Barriers
• Configure information barriers in Microsoft Purview
• Examine information barriers in Microsoft Teams
• Examine information barriers in OneDrive
• Examine information barriers in SharePoint

Topic 22 Manage regulatory and privacy requirements with Microsoft Priva

• Create and manage risk management policies
• Investigate and remediate risk management alerts
• Create rights requests
• Manage data estimate and retrieval for rights requests
• Review data from rights requests
• Get reports from rights requests

Topic 23 Implement privileged access management

• Introduction to privileged access management
• Implementing privileged access management

Topic 24 Manage Customer Lockbox

• Introduction to Customer Lockbox
• Manage Customer Lockbox requests

Practice Exam

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Minimum Entry Requirement

Knowledge and Skills

• Able to operate using computer functions
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

• Positive Learning Attitude
• Enthusiastic Learner

Experience

• Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

TBD

Hardware: Window or Mac Laptops

• Compliance Manager
• Information Protection Specialist
• Data Governance Officer
• Security Compliance Analyst
• Microsoft 365 Compliance Administrator
• Risk Management Officer
• Data Privacy Officer
• Cybersecurity Consultant
• Information Security Auditor
• Regulatory Compliance Advisor
• Corporate Compliance Officer
• IT Security Manager
• Data Protection Manager
• Compliance Policy Manager
• Information Assurance Analyst
• Cloud Security Compliance Specialist
• Information Systems Security Officer
• Governance, Risk, and Compliance (GRC) Consultant
• Privacy and Compliance Legal Advisor
• Enterprise Risk Management Specialist

Sanjiv Venkatram: Sanjiv i is an ACTA certified experienced leader with a proven track record in business / finance consulting and in developing i) business intelligence (BI) solutions ii) data analytics/analysis solutions and iii) IOT lead BI solutions. Sanjiv's goal through Prudentia Consulting, is to promote the simple joy and excitement of actively using the Microsoft Platform. He believes that the agility afforded by the Microsoft platform helps businesses get time back for deeper business thinking and to spend more time with their end customers

Sanjiv has rich experiences in diverse/complex high-tech businesses, turn around environments and strategic transformations. His functional expertise is in sales analytics, financial planning and analysis, engineering and program management. He has worked across discrete manufacturing, professional services and higher education verticals. He also has a working knowledge of equities portfolio management within the financial services domain.Sanjiv is the CEO of Prudentia Consulting, an organization committed to promoting the active usage of the Microsoft Platform. Prior to this, he has worked at Microsoft (US & APAC: 9.2 years), Cognizant Tech Solutions (3.3 years), Yazaki North America (8 years) and until recently at Oracle. Here are a few of his BI/analytics projects driven at scale: Built APAC wide BI dashboard using the Power BI umbrella tool set (Power BI online, Power BI desktop and Power Pivot) and a KPI lake (SQL DB), Helped develop key KPIs – identified key KPIs and helped land this in the DB, Developed a budget audit tool that captured budget inputs from a host of countries across the globe, Developed a business unit P&L reporting tool (functional architecture) in Business Objects for the world-wide financial planning and analysis team.

Alec Tan: Alec Tan is a ACTA certified trainer, He has a number of Comptia certifications. Since 2002, starting off from IT technical background to pre-sales, sales account manager, system integration, operate IT retail / repair shop business in Sim Lim Square 2008 ~ 2012, and back to IT industry employment, freelance IT Trainer till present.

Kishan Raaj: Kishan Raaj is a seasoned Data Science and SAP Program Manager with over 15 years of experience, currently leading all end-to-end training and projects for Data Science across Asia at LITHAN, Singapore. With expertise in machine learning, data analytics, and cloud technologies, he is well-versed in techniques such as regression, decision trees, clustering, and text mining. He has hands-on experience with tools like Python, R, Tableau, PowerBI, and Microsoft Azure Machine Learning Studio.
As an ACTA certified trainer, Kishan has designed and delivered comprehensive courses for SAP and Data Science programs, managing teams and training in multiple countries, including Singapore, Malaysia, China, India, and Vietnam. His background in SAP, particularly in S4/HANA and ABAP, combined with his expertise in machine learning libraries such as TensorFlow and Keras, positions him as a highly capable leader in technical education and project management across various industries.

Quah Chee Yong: Quah Chee Yong is a ACTA certified trainer. Quah Chee Yong Chee Yong is an experienced professional who has held various Technical, Operations and Commercial positions across several industriesA firm believer that AI can create a better world, he has equipped himself with the Knowledge and Skills in the fields of Data Science, Machine Learning, Deep Learning and Cloud Deployment

He has a deep passion for training & facilitating and is currently a Singapore WSQ certified Adult Educator. He particularly enjoys the interactive engagements with his fellow trainers and learners

Peter Cheong :  Peter is a ACLP certied trainer. Specialise In IT related knowlege and conduct IT Training which Include Microsoft Window Server Technology (Wintel) and Linux - Centos/Red Hat. Comptia ,ITIL , Motorola Solution Trunking System and Cisco Networking. I was worked in Motorola Solutions Conduct Motorola Astro 25 Trunking System For Police Force Malaysia (RMPnet),Taiwan Navy, Indonesia METRO POLDA (Police Force). After that Peter Join As IT Group Manager For W-Group which include 17 subsidiaries Companies in Real Estate Developer,Plantation, Building Management Services ,Contruction and also Fiber Opti Service Provider in Sabah,Malaysia.

Alan Tan: Alan Tan is a ACTA certified trainer. Alan Tan hold Masters in Data Science in Singapore University of Technology and Design. He is Microsoft Power Platform PL-900 certified and Microsoft Azure Data Fundamentals  Certified DP-900. He have this skills in Microsoft Power Platform development skills such as Powerapps, Power Automate,Power Portal, Power Virtual Agent, Power BI, Sharepoint, Dataverse, etc. For Programming language such as Python and Robotics Process Automation (RPA) development. He is working as a Senior Data Engineer in an MNC.

Bernard Peh: Bernard Peh is a Business Development Director and ACTA certified trainer with over 20 years of experience in the financial services industry. He has held key leadership roles and integrated technology, digital marketing, and data science to drive growth in sales, recruitment, and financial planning. As a mentor, Bernard has developed many successful financial professionals who have achieved top industry accolades like TOT, COT, and MDRT.

With deep expertise in data science, Bernard has advised firms and designed training programs for institutions like NTUC Learning Hub. He continues to apply data science to collective funds, achieving exceptional results such as a 400% increase in assets under management, while empowering financial professionals with technology-driven solutions.

Ken Hiong: Ken Hiong is a ACTA certified trainer. Ken has over 20 years of work experience in the healthcare and pharmaceutical industry, having assumed various functional and managerial roles in sales, marketing, business development, finance, business analysis and planning. With an interest and experience in scripting, Ken has worked on projects using HTML, CSS, PHP, MySQL, WordPress, MS Office, VBA, Power BI, etc. Notably, Ken is a proven expert Excel user at work who has made efficient many work processes, improved data analysis and enhanced the quality of business planning and reporting for organizations.

Ken graduated with a Pharmacy degree, holds a Master of Business Administration from the National University of Singapore and a Master of Applied Finance from the University of Adelaide. An ardent advocate of lifelong learning, Ken is ACTA trained and seeks to continually upgrade his IT skills through various channels of learning and Microsoft certifications. With MS Office Master qualification, Ken looks forward to assisting individuals and corporations improve their computer skills, productivity and business outcomes.

Audrey Lin : Audrey Lin is a ACTA certified trainer. She is a Business Development Director at Gill Technologies, an IT Consulting and Managed Services Provider focused at servicing SMEs. I'm responsible for the operations, sales, marketing, accounting, and finance functions of the organization. She have 13 years of experience in helping businesses and schools maximize their Return on Investment on IT through the use of the right technology, improving their business processes and increasing user adoption. My expertise is around Microsoft 365, MS Teams and Power BI. To help organizations improve employee productivity with tools from the MS 365 stack, she have delivered several classroom & online-styled end user training sessions to organizations from various industries - real estate, F&B, oil & gas, healthcare, schools, logistics. I have also created multiple customized & on-demand videos that end users can refer to for a quick review. Being certified as a Microsoft Data Analyst Associate, She is proficient at helping businesses gather business insights from their wide array of data. She have been involved in BI Projects with healthcare firms, logistics companies, FIs, etc., starting from the design phase, right through to the daily management of the BI system. Her area of knowledge in managing security and compliance in MS 365 is significant and ever-growing. She have good understanding of the Zero Trust Principle and uses that to improve the IT security posture of her clients. With the support of her engineering team at Gill Technologies, we use cloud-based management tools from MS 365, namely Intune, Endpoint Manager, Defender, etc. to manage our clients' endpoints.