WSQ - Cisco Certified Network Associate (CCNA)

Topic 1: Network Fundamentals

• Explain the role and function of network components
• Describe characteristics of network topology architectures
• Compare physical interface and cabling types
• Identify interface and cable issues (collisions, errors, mismatch duplex, and/or speed)
• Compare TCP to UDP
• Configure and verify IPv4 addressing and subnetting
• Describe the need for private IPv4 addressing
• Configure and verify IPv6 addressing and prefix
• Describe IPv6 address types
• Verify IP parameters for Client OS (Windows, Mac OS, Linux)
• Describe wireless principles
• Explain virtualization fundamentals (server virtualization, containers, and VRFs)
• Describe switching concepts

Topic 2: Network Access

• Configure and verify VLANs (normal range) spanning multiple switches
• Configure and verify interswitch connectivity
• Configure and verify Layer 2 discovery protocols (Cisco Discovery Protocol and LLDP)
• Configure and verify (Layer 2/Layer 3) EtherChannel (LACP)
• Interpret basic operations of Rapid PVST+ Spanning Tree Protocol
• Describe Cisco Wireless Architectures and AP modes
• Describe physical infrastructure connections of WLAN components (AP, WLC, access/trunk ports, and LAG)
• Describe AP and WLC management access connections (Telnet, SSH, HTTP, HTTPS, console, and TACACS+/RADIUS)
• Interpret the wireless LAN GUI configuration for client connectivity, such as WLAN creation, security settings, QoS profiles, and advanced settings

Topic 3: IP Connectivity

• Interpret the components of routing table
• Determine how a router makes a forwarding decision by default
• Configure and verify IPv4 and IPv6 static routing
• Configure and verify single area OSPFv2
• Describe the purpose, functions, and concepts of first hop redundancy protocols

Topic 4: IP Services

• Configure and verify inside source NAT using static and pools
• Configure and verify NTP operating in a client and server mode
• Explain the role of DHCP and DNS within the network
• Explain the function of SNMP in network operations
• Describe the use of syslog features including facilities and levels
• Configure and verify DHCP client and relay
• Explain the forwarding per-hop behavior (PHB) for QoS, such as classification, marking, queuing, congestion, policing, and shaping
• Configure network devices for remote access using SSH
• Describe the capabilities and function of TFTP/FTP in the network

Topic 5: Security Fundamentals

• Define key security concepts (threats, vulnerabilities, exploits, and mitigation techniques)
• Describe security program elements (user awareness, training, and physical access control)
• Configure and verify device access control using local passwords
• Describe security password policies elements, such as management, complexity, and password alternatives (multifactor authentication, certificates, and biometrics)
• Describe IPsec remote access and site-to-site VPNs
• Configure and verify access control lists
• Configure and verify Layer 2 security features (DHCP snooping, dynamic ARP inspection, and port security)
• Compare authentication, authorization, and accounting concepts
• Describe wireless security protocols (WPA, WPA2, and WPA3)
• Configure and verify WLAN within the GUI using WPA2 PSK

Topic 6: Automation and Programmability

• Explain how automation impacts network management
• Compare traditional networks with controller-based networking
• Describe controller-based, software defined architecture (overlay, underlay, and fabric)
• Compare traditional campus device management with Cisco DNA Center enabled device management
• Describe characteristics of REST-based APIs (CRUD, HTTP verbs, and data encoding)
• Recognise the capabilities of configuration management mechanisms Puppet, Chef, and Ansible
• Recognise components of JSON-encoded data

Final Assessment

• Written Assessment - Short Answer Questions (WA-SAQ)
• Practical Performance (PP)

Promotion Code

Promo or discount cannot be applied to WSQ courses

Minimum Entry Requirement

Knowledge and Skills

• Able to operate using computer functions with minimum Computer Literacy Level 2 based on ICAS Computer Skills Assessment Framework
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

• Positive Learning Attitude
• Enthusiastic Learner

Experience

• Minimum of 1 year of working experience.

Target Age Group: 21-65 years old

Minimum Software/Hardware Requirement

Software:

You can download and install the following software:

• Packet Tracer
• Wireshark

Hardware: Windows and Mac Laptops

About Progressive Wage Model (PWM)

The Progressive Wage Model (PWM) helps to increase wages of workers through upgrading skills and improving productivity. 

Employers must ensure that their Singapore citizen and PR workers meet the PWM training requirements of attaining at least 1 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules.

For more information on PWM, please visit MOM site.

Funding Eligility Criteria

Steps to Apply Skills Future Claim

• The staff will send you an invoice with the fee breakdown.
• Login to the MySkillsFuture portal, select the course you’re enrolling on and enter the course date and schedule.
• Enter the course fee payable by you (including GST) and enter the amount of credit to claim.
• Upload your invoice and click ‘Submit’

SkillsFuture Level-Up Program

The  SkillsFuture Level-Up Programme provides greater structural support for mid-career Singaporeans aged 40 years and above to pursue a substantive skills reboot and stay relevant in a changing economy. For more information, visit SkillsFuture Level-Up Programme

Get Additional Course Fee Support Up to $500 under UTAP

The Union Training Assistance Programme (UTAP) is a training benefit provided to NTUC Union Members with an objective of encouraging them to upgrade with skills training. It is provided to minimize the training cost. If you are a NTUC Union Member then you can get 50% funding (capped at $500 per year) under Union Training Assistance Programme (UTAP).

For more information visit NTUC U Portal – Union Training Assistance Program (UTAP)

Steps to Apply UTAP

• Log in to your U Portal account to submit your UTAP application upon completion of the course.

Note

• SSG subsidy is available for Singapore Citizens, Permanent Residents, and Corporates.
• All Singaporeans aged 25 and above can use their SkillsFuture Credit to pay. For more details, visit www.skillsfuture.gov.sg/credit
• An unfunded course fee can be claimed via SkillsFuture Credit or paid in cash.
• UTAP funding for NTUC Union Members is capped at $250 for 39 years and below and at $500 for 40 years and above.
• UTAP support amount will be paid to training provider first and claimed after end of class by learner.

• Network Engineer
• Network Administrator
• Systems Administrator
• IT Support Specialist
• Network Technician
• IT Network Analyst
• Infrastructure Engineer
• Telecommunications Specialist
• Field Network Technician
• Network Consultant
• IT Manager
• Help Desk Technician
• Network Support Specialist
• Data Center Technician
• WLAN Administrator

Truman Ng: Truman Ng is a ACTA certified trainer that graduated with Bachelor Degree in Electrical Engineering from NUS in year 2002. He designed Artificial Intelligence (AI) controller for DC-DC Power Convertor by using Fuzzy Logic and Neural Network (NN) as his university Final Year Project.

Truman has over 15 years project experiences across Database & Web Design, PLC machinery, Data Center Design , Structure Cabling System(SCS) and Enterprise Network Design and Implementation. He used to be a network architect for Hewlett Packard, working with a group of virtual team from the US in handling network design and projects in the States.

Truman is the founder of Nexplore (S) Pte Ltd. He provides solutions of Cloud SaaS, IaaS & PaaS and Software Defined Network (SDN), VoIP and Internet Security. He was engaged by Huawei Global Training Center to provide 60+ consultations and trainings for Internet Service Providers(ISP) from Malaysia, Singapore, Brunei, Philippines, Australia, Poland, Iran, South Africa, Swaziland, Cote Dlvoire, Syria, Uzbekistan, New Zealand and countries over the world.As achievement, Truman has successfully completed 100+ IT network projects for Bank, Hotel and Factory within 5 years.Truman is certified in PMP, Cisco CCNP, CCIP, CCDP, HP Ase and Huawei HCNP, HCIE R&S, HCNA Cloud, HCNA Security, etc.

Saw Chaik Lee: Saw Chaik Lee is a ACTA certified trainer. Saw Chaik Lee has 38 years experiences in the IT industry serving in both end-user and vendor environments. He has been in the training industry in the last 18 years, teaching courses in Cisco, Riverbed, Blue Coat, Check Point, CompTIA, Mile2, IAPP, Nokia and SUN Microsystems. He worked in several senior positions providing technical support (designing, implementing, maintenance), technical consulting and project management for local and multi-national system integrator companies, and MNCs in manufacturing and financial sector. Have diverse set of expertise covering Routing and Switching, Security, System administration (Windows/Unix), Voice and Data center virtualization. Developed and conducted over 40 plus courses ranging from Infocomm security essential, Telecommunication and Internet related topics.

Peter Cheong: Peter Cheong is a ACTA certified trainer. He specialise In IT related knowlege and conduct IT Training which Include Microsoft Window Server Technology (Wintel) and Linux - Centos/Red Hat. Comptia ,ITIL , Motorola Solution Trunking System and Cisco Networking. He worked in Motorola Solutions Conduct Motorola Astro 25 Trunking System For Police Force Malaysia (RMPnet),Taiwan Navy, Indonesia METRO POLDA (Police Force). After that he Join As IT Group Manager For W-Group which include 17 subsidiaries Companies in Real Estate Developer,Plantation. Building Management Services ,Contruction and also Fiber Opti Service Provider in Sabah,Malaysia.