WSQ - Empower Your Workforce with Microsoft 365 Copilot

Topic 1: Introduction to Copilot for Microsoft 365 

• What is Copilot for Microsoft 365?
• Explore how Copilot for Microsoft 365 works
• Explore the core components of Copilot for Microsoft 3653
• Examine how Microsoft is committed to responsible AI

Topic 2: Explore the possibilities with Copilot for Microsoft 365

• Compose and summarize documents with Copilot in Word
• Summarize and draft emails with Copilot in Outlook
• Design captivating presentations with Copilot in PowerPoint
• Analyze and transform data with Copilot in Excel
• Elevate productivity with Copilot in Teams
• Empower employees through Microsoft Copilot with Graph-grounded chat

Topic 3: Optimize and extend Copilot for Microsoft 365 

• Examine the art and science of working with AI
• Review best practices for using Copilot for Microsoft 365
• Examine how to build an effective prompt
• Review prompting best practices
• Extend Copilot for Microsoft 365 with plugins
• Explore Microsoft Graph connectors

Topic 4: Microsoft 365 Copilot Use Case for Executive-related Business Scenarios 

• Synthesize your communication insights using Microsoft Copilot
• Summarize chat and channel threads using Copilot in Teams
• Create a speech using Copilot in Word
• Create a slide presentation using Copilot in PowerPoint

Topic 5: Microsoft 365 Copilot Use Case for Sales-related Business Scenarios 

• Create a market research report using Copilot in Loop
• Create a sales presentation using Copilot in PowerPoint
• Prepare your meeting notes from emails using Microsoft Copilot
• Compare supplier agreements using Copilot in Word

Topic 6: Microsoft 365 Copilot Use Case for SIT -related Business Scenarios 

• Create a project plan using Microsoft Copilot
• Create a project plan presentation using Copilot in PowerPoint
• Update a technical report using Copilot in Word
• Draft an email based on a technical report using Copilot in Outlook

Topic 7: Microsoft 365 Copilot Use Case for Marketing-related business scenarios 

• Conduct market analysis using Microsoft Copilot
• Brainstorm marketing campaign ideas using Copilot in Loop
• Consolidate multiple marketing reports using Copilot in Word
• Analyze a market trend spreadsheet using Copilot in Excel

Topic 8: Microsoft 365 Copilot Use Case for Finance-related Business Scenarios 

• Draft an email to your insurance company using Copilot in Outlook
• Analyze a financial spreadsheet using Copilot in Excel
• Create a financial analysis report using Copilot in Word
• Summarize financial results using Copilot in Word

Topic 9: Microsoft 365 Copilot Use Case for HR-related Business Scenarios 

• Create a job description using Copilot in Word
• Analyze resumes and make a recommendation using Copilot in Word
• Create interview questions using Copilot in Loop
• Compose an email offer letter using Copilot in Outlook

Topic 10: Microsoft 365 Copilot Use Case for Operation-related Business Scenarios 

• Brainstorm project plan ideas using Copilot in Whiteboard
• Draft a meeting reply using Copilot in Outlook
• Compare reporting results using Copilot in Word
• Create a presentation comparing heating systems using Copilot in PowerPoint

Topic 11: Microsoft 365 Copilot Use Case for Social Media Marketing Business Scenarios 

• Create interview questions using different Copilots
• Enhance your social media marketing efforts1
• Enhance your project management collaboration skills
• Enhance content creation and collaboration skills

Topic 12: Summarize with Microsoft Copilot for Microsoft 365 

• Planning staff for training for Microsoft Copilot
• Follow along using sample data with Copilot for Microsoft 365
• Simplify and extract key information with Copilot in Word
• Identify key information and summarize with Copilot in PowerPoint
• Spot trends and visualize data with Copilot in Excel
• Highlight key decisions and actions from Teams meetings
• Catch up and prepare for the week with Copilot in Outlook
• Summarize information on a topic with Microsoft Copilot for Microsoft 365

Topic 13: Create and draft with Microsoft Copilot for Microsoft 365

• Planning staff for training for Microsoft Copilot
• Introduction to creating draft content with Microsoft Copilot in Microsoft 365
• Follow along using sample data with Copilot for Microsoft 365
• Draft cover letters, marketing plans, and outlines with Microsoft Copilot in Word
• Build new slides, agendas, and to-do lists with Microsoft Copilot in PowerPoint
• Draft emails, replies, and meeting agendas with Microsoft Copilot in Outlook
• Brainstorm new ideas, lists, and reports from across Microsoft 365 with Microsoft Copilot

Topic 14: Edit and transform content with Microsoft Copilot for Microsoft 365 

• Write, organize, and transform content using Microsoft Copilot in Word
• Add images, slides, and organize your presentation using Microsoft Copilot in PowerPoint
• Format, sort, filter, and highlight data using Microsoft Copilot in Excel
• Rewrite messages and replies for tone using Microsoft Copilot in Outlook

Topic 15: Ask questions and analyze content with Microsoft Copilot for Microsoft 365 

• Ask Microsoft Copilot for help and recommendations in Word
• Get design and organization tips using Microsoft Copilot in PowerPoint
• Analyze and work with tables using Copilot in Excel
• Ask questions about your notes using Copilot in OneNote
• Chat with Copilot about meetings and messages in Teams

Final Assessment

• Written Assessment - Short Answer Questions (WA-SAQ)
• Case Study (CS)

Promotion Code

Promo or discount cannot be applied to WSQ courses

Minimum Entry Requirement

Knowledge and Skills

• Able to operate using computer functions
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

• Positive Learning Attitude
• Enthusiastic Learner

Experience

• Minimum of 1 year of working experience.

Target age group: 21-65 years old

Minimum Software/Hardware Requirement

Software:

You can download and install the following software:

• Microsoft 365 Defender

Hardware: Windows and Mac Laptops

About Progressive Wage Model (PWM)

The Progressive Wage Model (PWM) helps to increase wages of workers through upgrading skills and improving productivity. 

Employers must ensure that their Singapore citizen and PR workers meet the PWM training requirements of attaining at least 1 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules.

For more information on PWM, please visit MOM site.

Funding Eligility Criteria

Steps to Apply Skills Future Claim

• The staff will send you an invoice with the fee breakdown.
• Login to the MySkillsFuture portal, select the course you’re enrolling on and enter the course date and schedule.
• Enter the course fee payable by you (including GST) and enter the amount of credit to claim.
• Upload your invoice and click ‘Submit’

SkillsFuture Level-Up Program

The  SkillsFuture Level-Up Programme provides greater structural support for mid-career Singaporeans aged 40 years and above to pursue a substantive skills reboot and stay relevant in a changing economy. For more information, visit SkillsFuture Level-Up Programme

Get Additional Course Fee Support Up to $500 under UTAP

The Union Training Assistance Programme (UTAP) is a training benefit provided to NTUC Union Members with an objective of encouraging them to upgrade with skills training. It is provided to minimize the training cost. If you are a NTUC Union Member then you can get 50% funding (capped at $500 per year) under Union Training Assistance Programme (UTAP).

For more information visit NTUC U Portal – Union Training Assistance Program (UTAP)

Steps to Apply UTAP

• Log in to your U Portal account to submit your UTAP application upon completion of the course.

Note

• SSG subsidy is available for Singapore Citizens, Permanent Residents, and Corporates.
• All Singaporeans aged 25 and above can use their SkillsFuture Credit to pay. For more details, visit www.skillsfuture.gov.sg/credit
• An unfunded course fee can be claimed via SkillsFuture Credit or paid in cash.
• UTAP funding for NTUC Union Members is capped at $250 for 39 years and below and at $500 for 40 years and above.
• UTAP support amount will be paid to training provider first and claimed after end of class by learner.

• IT Manager
• Business Analyst
• Systems Administrator
• Operations Manager
• Sales Manager
• Marketing Manager
• Finance Manager
• HR Manager
• Project Manager
• Executive Assistant
• Social Media Manager
• Customer Service Manager
• Data Analyst
• Training Coordinator
• Product Manager
• Content Creator
• Digital Transformation Lead
• Technical Support Specialist
• IT Consultant
• Compliance Officer

James Lee Kin Nam: James Lee Kin Nam is a ACTA certified trainer. James has more than 20 years of progressive training experience in both corporate enterprises and educational institutes. He is certified by Adobe as an Adobe Certified Expert, Instructor and Web Specialist. He holds an Advanced Certificate in Learning and Performance (ACLP Certified Trainer / Assessor) in adult training. He is also an MOE Registered Instructor. Graduated in the area of Computer Studies and Multimedia Development, he specializes in graphics, animation and web technologies.

He was a former Adjunct Lecturer for Singapore Polytechnic, Web Developer for Nanyang Technological University (NTU) and Social Media & Content Specialist for Equinet Academy. He is currently an External Consultant & Training Associate at Boston Consulting Group.

He has guided many users in the usage of Adobe applications and website development to achieve greater heights in their career advancement. With his knowledge and experiences, James has the ability to explain and simplify complex concepts. He will be able to make positive contributions to your learning journey.

Sanjiv Venkatram: Sanjiv i is an ACTA certified experienced leader with a proven track record in business / finance consulting and in developing i) business intelligence (BI) solutions ii) data analytics/analysis solutions and iii) IOT lead BI solutions. Sanjiv's goal through Prudentia Consulting, is to promote the simple joy and excitement of actively using the Microsoft Platform. He believes that the agility afforded by the Microsoft platform helps businesses get time back for deeper business thinking and to spend more time with their end customers

Sanjiv has rich experiences in diverse/complex high-tech businesses, turn around environments and strategic transformations. His functional expertise is in sales analytics, financial planning and analysis, engineering and program management. He has worked across discrete manufacturing, professional services and higher education verticals. He also has a working knowledge of equities portfolio management within the financial services domain.Sanjiv is the CEO of Prudentia Consulting, an organization committed to promoting the active usage of the Microsoft Platform. Prior to this, he has worked at Microsoft (US & APAC: 9.2 years), Cognizant Tech Solutions (3.3 years), Yazaki North America (8 years) and until recently at Oracle. Here are a few of his BI/analytics projects driven at scale: Built APAC wide BI dashboard using the Power BI umbrella tool set (Power BI online, Power BI desktop and Power Pivot) and a KPI lake (SQL DB), Helped develop key KPIs – identified key KPIs and helped land this in the DB, Developed a budget audit tool that captured budget inputs from a host of countries across the globe, Developed a business unit P&L reporting tool (functional architecture) in Business Objects for the world-wide financial planning and analysis team.

Dwight Nuwan Fonseka: Dwight Nuwan Fonseka is a ACLP certified trainer. He have a degree in Biotechnology from NUS, Advanced diploma in Pharmaceutical management from MDIS and Masters in Education from NTU. He have 8 years experience of teaching biology at O and A levels/ IB level in international schools in Singapore and overseas.

Solomon Soh Zhe Hong: Solomon is ACTA certified and has trained and coached over 100 professionals in the area of data science, python programming and coding. Solomon is a Certified AI Engineer Associate by AI Singapore and holds certifications in Alibaba Cloud Architect and Alteryx respectively. Solomon interests include Reinforcement Learning, Natural Language Processing and Time-Series analysis.

Alfred Yap Swee Leong: Alfred Yap is an ACLP certified trainer with strong financial and shopper marketing domain background and extensive experience in information technology. In addition, he is both an IBM certified Cloud Computing Practitioner and an IBM Enterprise Design Thinking Practitioner.
Alfred Yap has spent decades teaching adult learners since the 90s. Kickstarting his teaching career as a trainer for Oracle University. Thereafter, he has had vast experience conducting ICT related training to various companies in the Consulting, Media, and Training industry.
Alfred Yap earned his undergraduate degree from USF, America and master degree from NTU, Singapore majoring in Knowledge Management. His current interests include Cyber Security, Cloud computing and Blockchain.