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WSQ - Implementing Digital Facilities Management System

WSQ - Implementing Digital Facilities Management System

4 Review(s) | Add Your Review

This course is meticulously designed for professionals seeking to implement and manage a digital facilities management system effectively. Beginning with an introduction to smart facilities management software, participants will explore the benefits of digitizing facilities management, including increased productivity and risk mitigation. Detailed instructions on setting up work types, service types, problem codes for fault reporting, and asset categorization will establish a comprehensive framework for job history monitoring and efficient fault resolution.

Further, the course delves into the operational aspects of facilities management, covering work costing, preventive maintenance scheduling, supplier contract creation, and energy consumption optimization. Participants will learn to create and manage work orders, purchase orders, and inventory items, ensuring that all facets of facilities operation are streamlined and cost-effective. Additionally, the configuration of approval processes and budget management will be addressed to maintain fiscal discipline.

The final section of the course focuses on compliance and reporting. Attendees will learn to create compliance records, set up compliance alerts, and utilize key performance indicators (KPIs) for work orders to make informed asset management decisions. The course emphasizes the importance of compliance status overview and management dashboards for real-time monitoring and decision-making. By the end of this course, participants will be equipped with the knowledge to troubleshoot and resolve issues in digital facilities management systems, ensuring interoperability of building systems and efficient energy consumption.

Learning Outcomes

By end of the course, learners should be able to:

Setup smart facilities management system to enjoy the benefits of productivity boost and mitigate risks..
Troubleshoot and resolve issues in the operation of facilitates management to ensure efficient energy consumption.
Facilitate the integration of facilities management system to ensure the interoperability of building systems.

Course Brochure

Download WSQ - Implementing Digital Facilities Management System Brochure

Skills Framework

This course follows the guideline of Smart Facilities Management BEV-MAI-3091-1.1 TSC under Built Environment Skills Framework

Certification

Certificate of Completion from Tertiary Infotech - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Infotech.
OpenCerts from SkillsFuture Singapore - After passing the assessment(s) and achieving at least 75% attendance, participants will receive a OpenCert (aka Statement of Achievement) from SkillsFuture Singapore, certifying that they have achieved the Competency Standard(s) in the above Skills Framework.

WSQ Funding

WSQ funding is only applicable to Singaporeans and PR. Subject to eligibility, the funding support is subjected to funding caps.

Effective for courses starting from 1 Jan 2024
Full Fee	GST	Nett Fee after Funding (Incl. GST)
		Baseline	MCES / SME
$1,500	$135.00	$885.00	$585.00

Baseline: Singaporean/PR age 21 and above
MCES(Mid-Career Enhanced Subsidy): S'porean age 40 & above

Upon registration, we will advise further on how to tap on the WSQ Training Subsidy.

You can pay the nett fee (after the WSQ training subsidy) by the following :

SkillsFuture Enterprise Credit (SFEC)

Eligible Singapore-registered companies can tap on $10000 SFEC to cover out-of-pocket expenses.Click here to submit SkillsFuture Enterprise Credit

SkillsFuture Credit (SFC)

Eligible Singapore Citizens can use their SFC to offset course fee payable after funding but the $4,000 Additional SFC (Mid-Career Support) cannot be used. Click here for SkillsFuture Credit submission

UTAP

Eligible NTUC members can apply for 50% of the unfunded fee from UTAP, capped up to $250/year and for members aged 40 and above, capped up to $500/year. Click here to submit UTAP

PSEA

Eligible Singapore Citizens can use their PSEA funds to offset course fee payable after funding.

To check for Post-Secondary Education Account (PSEA) eligibility for this course, Visit SkillsFuture (course code: TGS-2024045800)

Scroll down to “Keyword Tags” to verify for PSEA eligibility.
If there is “PSEA” under keyword tags, the course is eligible for PSEA.

Course Code: TGS-2024045800

Post-Course Support

We provide free consultation related to the subject matter after the course.
Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Course Cancellation/Reschedule Policy

You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commerce.
We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
Note the venue of the training is subject to changes due to availability of the classroom

Course Details

Topic 1: Setup Smart Facilities Management System

Introduction to smart Facility Management software
Benefits on smart Facility Management software
Setting up Work Type, Type of service and Problem Code for fault reporting.
Setting up Property Master, Asset Categories and Property Asset for job history monitoring.
Setting up Property Personnel.
Setting up Escalation Matrix based on Property Master, Asset and Property Personnel.
Setting up Work Checklist.
Create Work Order for ad hoc fault reporting and scheduled maintenance job.
Status update via Work Order.

Topic 2: Facilities Management and Operation

Create and update Work Costing.
Create Work Schedule for preventive maintenance.
Create Supplier Contract
Create Work Costing via Work Order.
Cost of energy consumption
Creation of Purchase Order from Work Costing.
Setting up Approver(s).
Configuration of Approval with or without dollar limit.
Creation of Budget Code and Budget Entries
Demonstrate how the budget is used to keep track of the expenses in the Work Costing creation process.
Creation of inventory items
Receive and issue inventory items.

Topic 3: Facilities Management Compliance and Reporting

Create Compliance records with License/Permit/Certificate details.
Compliance Alert Setup
Key Performance Indicator (KPI) of Work Order
Work Order Status
Work Order history for asset management decisions whether to purchase or maintain.
Compliance Status Overview
Management Dashboard

Final Assessment

Written Assessment - Short Answer Questions (WA-SAQ)
Practical Performance (PP)

Course Info

Promotion Code

Promo or discount cannot be applied to WSQ courses

Minimum Entry Requirement

Knowledge and Skills

Able to operate using computer functions
Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

Positive Learning Attitude
Enthusiastic Learner

Experience

Minimum of 1 year of working experience.

Minimum Software/Hardware Requirement

Softtware: Nil

Hardware: Window and Mac Laptops

PSM-1 Exam

The course fee did not include PSM-1 exam fee. After the course, you can goto the following link to take the PSM-1 exam

https://www.scrum.org/assessments/professional-scrum-master-i-certification

$200 USD per attempt
Passing score: 85%
Time limit: 60 minutes
Number of Questions: 80
Format: Multiple Choice, Multiple Answer, True/False

About Progressive Wage Model (PWM)

The Progressive Wage Model (PWM) helps to increase wages of workers through upgrading skills and improving productivity.

Employers must ensure that their Singapore citizen and PR workers meet the PWM training requirements of attaining at least 1 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules.

For more information on PWM, please visit MOM site.

Funding Eligility Criteria

Individual Sponsored Trainee

Employer Sponsored Trainee

Singapore Citizens or Singapore Permanent Residents aged 21 and above
From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.
Trainee must pass all prescribed tests / assessments and attain 100% competency.
We reserves the right to claw back the funded amount from trainee if he/she did not meet the eligibility criteria.

Singapore Citizens or Singapore Permanent Residents who are DIRECT EMPLOYEE of the sponsoring company.
From 1 October 2023, attendance-taking for SkillsFuture Singapore's (SSG) funded courses must be done digitally via the Singpass App. This applies to both physical and synchronous e-learning courses.
Trainee must pass all prescribed tests / assessments and attain 100% competency.
We reserves the right to claw back the funded amount from the employer if trainee did not meet the eligibility criteria.

Job Roles

Facilities Manager
Building Operations Manager
Property Manager
Energy Manager
Maintenance Supervisor
Asset Manager
Smart Building Specialist
Facilities Engineer
Compliance Officer
Property Maintenance Technician
Building Services Manager
Energy Efficiency Consultant
Facility Systems Integrator
Property Asset Manager
Smart Systems Coordinator
Facilities Planner
Operational Risk Manager
Building Automation Engineer
Inventory Control Specialist
Work Order Coordinator

Trainers

Benny Shum: Benny Shum is an ACLP certified trainer with over 30 years of diverse experience across multiple industries. His extensive career encompasses significant roles in accounting, finance, information technology, operations, business consultancy, and Enterprise Resource Planning (ERP) system implementation.

Currently, Benny is a Product Specialist at a leading PropTech company, where he assists both commercial and residential property companies in their digital transformation journeys. His expertise includes the implementation of advanced facility management systems, helping these companies streamline operations and enhance efficiency. Throughout his career, Benny has been instrumental in managing a variety of facilities, including waste transfer stations, recycling centers, workshops for compactors and waste management vehicles, worker dormitories, and a barter trade mall. His managerial expertise and operational oversight have been pivotal in optimizing facility operations and ensuring compliance with industry standards.

Benny holds a Post Graduate Diploma in Business Administration and Management and an Advanced Diploma in Computer Studies. He has also completed Level 2 of The Chartered Association of Certified Accountants. Demonstrating his commitment to continuous learning, Benny has earned numerous professional certifications, including: Certified Business Analysis Professional (CBAP), Project Management Professional (PMP), Certified Internal Auditor (CIA), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), ICAgile Certified Professional (ICP) and Practising Management Consultant (PMC)

Benny’s comprehensive knowledge and skills make him a valuable asset in training and development, enabling organizations to achieve excellence through his insightful guidance and practical expertise.

Customer Reviews (4)

wll recommend Review by Course Participant/Trainee

1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

I would prefer more practical practice and to allow us to do the manual set up and troubleshoot against what we have created (eg. after set up, if eFAMS will receive the prompts) so that the learnings are more targeted on our day-to-day activities. (Posted on 11/15/2024)

will recommend Review by Course Participant/Trainee

1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

. (Posted on 11/15/2024)

will recommend Review by Course Participant/Trainee

1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

. (Posted on 4/17/2020)

will recommend Review by Course Participant/Trainee

1. Do you find the course meet your expectation?
2. Do you find the trainer knowledgeable in this subject?
3. How do you find the training environment

. (Posted on 12/30/2019)

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About Us

Tertiary Courses, founded in 2014, specializes in providing modular, skill-based courses tailored to Industry 4.0. We are WSQ Approved Training Organization (ATO), and IBF Approved ATO.. We are also Authorized Microsoft Learning Partner, Autodesk Authorized Training Center (ATC), Pearson Vue Authorized Test Center and Kryterion Authorized Testing Center. We offer a comprehensive range of training, certification prep and certification exam services. Additionally, we are a registered supplier with Singapore GeBiz, further solidifying our position as a trusted educational institution in the region.

Training Grants and Subsidies

We have various grants and subsidies for different courses. Please check the respective funding available on individual course page.

WSQ: Company and Singaporeans/PR can apply WSQ 70-90% funding depending on eligibility
SkillsFuture Enterprise Credit (SFEC) - Eligible Singapore-registered companies can tap on $10000 SFEC to cover up to 90% of out-of-pocket expense
SkillsFuture Credit: All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses.
IBF-STS Companies and Singaporeans/PR can apply IBF-STS 70-90% funding depending on eligibility
UTAP: NTUC members enjoy 50% subsidy for unfunded course fee support for up to $250 each year when you sign up for courses supported under UTAP
SGTech STAR Fund: SGTECH members enjoy $500 grant per pax for SGTech STAR courses