WSQ - Implementing Digital Facilities Management System

Topic 1: Setup Smart Facilities Management System 

• Introduction to smart Facility Management software
• Benefits on smart Facility Management software
• Setting up Work Type, Type of service and Problem Code for fault reporting.
• Setting up Property Master, Asset Categories and Property Asset for job history monitoring.
• Setting up Property Personnel.
• Setting up Escalation Matrix based on Property Master, Asset and Property Personnel.
• Setting up Work Checklist.
• Create Work Order for ad hoc fault reporting and scheduled maintenance job.
• Status update via Work Order.

Topic 2: Facilities Management and Operation 

• Create and update Work Costing.
• Create Work Schedule for preventive maintenance.
• Create Supplier Contract
• Create Work Costing via Work Order.
• Cost of energy consumption
• Creation of Purchase Order from Work Costing.
• Setting up Approver(s).
• Configuration of Approval with or without dollar limit.
• Creation of Budget Code and Budget Entries
• Demonstrate how the budget is used to keep track of the expenses in the Work Costing creation process.
• Creation of inventory items
• Receive and issue inventory items.

Topic 3: Facilities Management Compliance and Reporting 

• Create Compliance records with License/Permit/Certificate details.
• Compliance Alert Setup
• Key Performance Indicator (KPI) of Work Order
• Work Order Status
• Work Order history for asset management decisions whether to purchase or maintain.
• Compliance Status Overview
• Management Dashboard

Final Assessment 

• Written Assessment - Short Answer Questions (WA-SAQ)
• Practical Performance (PP)

Promotion Code

Promo or discount cannot be applied to WSQ courses

Minimum Entry Requirement

Knowledge and Skills

• Able to operate using computer functions
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

• Positive Learning Attitude
• Enthusiastic Learner

Experience

• Minimum of 1 year of working experience.

Minimum Software/Hardware Requirement

Softtware: Nil

Hardware: Window and Mac Laptops

PSM-1 Exam

The course fee did not include PSM-1 exam fee. After the course, you can goto the following link to take the PSM-1 exam

https://www.scrum.org/assessments/professional-scrum-master-i-certification

• $200 USD per attempt
• Passing score: 85%
• Time limit: 60 minutes
• Number of Questions: 80
• Format: Multiple Choice, Multiple Answer, True/False

About Progressive Wage Model (PWM)

The Progressive Wage Model (PWM) helps to increase wages of workers through upgrading skills and improving productivity. 

Employers must ensure that their Singapore citizen and PR workers meet the PWM training requirements of attaining at least 1 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules.

For more information on PWM, please visit MOM site.

Funding Eligility Criteria

Appeal Process

1. The candidate has the right to disagree with the assessment decision made by the assessor.
2. When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.
3. If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.
4. If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.
5. If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.
6. If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.
7. The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.
8. The candidate must lodge the appeal within 7 days, giving reasons for appeal 
9. The assessor can help the candidate with writing and lodging the appeal.
10. he assessment manager will collect information from the candidate & assessor and give a final decision.
11. A record of the appeal and any subsequent actions and findings will be made.
12. An Assessment Appeal Panel will be formed to review and give a decision.
13. The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.
14. The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.
15. Please click the link below to fill up the Candidates Appeal Form.

• Facilities Manager
• Building Operations Manager
• Property Manager
• Energy Manager
• Maintenance Supervisor
• Asset Manager
• Smart Building Specialist
• Facilities Engineer
• Compliance Officer
• Property Maintenance Technician
• Building Services Manager
• Energy Efficiency Consultant
• Facility Systems Integrator
• Property Asset Manager
• Smart Systems Coordinator
• Facilities Planner
• Operational Risk Manager
• Building Automation Engineer
• Inventory Control Specialist
• Work Order Coordinator

Benny Shum: Benny Shum is an ACLP certified trainer with over 30 years of diverse experience across multiple industries. His extensive career encompasses significant roles in accounting, finance, information technology, operations, business consultancy, and Enterprise Resource Planning (ERP) system implementation.

Currently, Benny is a Product Specialist at a leading PropTech company, where he assists both commercial and residential property companies in their digital transformation journeys. His expertise includes the implementation of advanced facility management systems, helping these companies streamline operations and enhance efficiency. Throughout his career, Benny has been instrumental in managing a variety of facilities, including waste transfer stations, recycling centers, workshops for compactors and waste management vehicles, worker dormitories, and a barter trade mall. His managerial expertise and operational oversight have been pivotal in optimizing facility operations and ensuring compliance with industry standards.

Benny holds a Post Graduate Diploma in Business Administration and Management and an Advanced Diploma in Computer Studies. He has also completed Level 2 of The Chartered Association of Certified Accountants. Demonstrating his commitment to continuous learning, Benny has earned numerous professional certifications, including: Certified Business Analysis Professional (CBAP), Project Management Professional (PMP), Certified Internal Auditor (CIA), Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), ICAgile Certified Professional (ICP) and Practising Management Consultant (PMC)

Benny’s comprehensive knowledge and skills make him a valuable asset in training and development, enabling organizations to achieve excellence through his insightful guidance and practical expertise.