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Enhance Your Employability with Certified Skills and Courses in Singapore - WSQ , IBF-STS, Skills Certification

WSQ - Improve Hiring Decisions with GenAI Assisted Interview Questioning

This WSQ course on Improving Hiring Decisions with GenAI Assisted Interview Questioning equips HR professionals with the skills to conduct interviews that are both effective and compliant with legal and ethical standards. Participants will learn to structure interviews aligned with specific objectives, leveraging generative AI to craft tailored questions for different interview types, including behavioral, situational, and technical interviews. The course emphasizes understanding socio-cultural considerations, ensuring that all interview practices are fair and inclusive.

In addition to developing effective questioning techniques, the course covers active listening skills essential for evaluating candidate responses in real-time. Participants will explore how GenAI tools can assist in analyzing candidate answers, identifying areas for follow-up, and refining interview techniques. By the end of the course, HR professionals will be able to make informed hiring decisions, providing valuable

Learning Outcomes

By end of the course, learners should be able to:

  • Manage interview in accordance to legal, ethical, socio-cultural considerations and interview objectives.

  • Tailor structured interview questions using generative AI to various interview types.
  • Provide feedback on interview outcomes and areas for improvement.

Course Brochure

Download WSQ - Improve Hiring Decisions with GenAI Assisted Interview Questioning Brochure

Skills Framework

This course follows the guideline of  Interviewing RET-PMD-4003-1.1 under Retail Skills Framework

Certification

  • Certificate of Completion from Tertiary Infotech - Upon meeting at least 75% attendance and passing the assessment(s), participants will receive a Certificate of Completion from Tertiary Infotech.

  • OpenCerts from SkillsFuture Singapore - After passing the assessment(s) and achieving at least 75% attendance, participants will receive a OpenCert (aka Statement of Achievement) from SkillsFuture Singapore, certifying that they have achieved the Competency Standard(s) in the above Skills Framework.

WSQ Funding

WSQ funding is only applicable to Singaporeans and PR. Subject to eligibility, the funding support is subjected to funding caps.

Effective for courses starting from 1 Jan 2024
Full Fee GST Nett Fee after Funding (Incl. GST)
Baseline MCES / SME
$400.00 $36.00 $236.00 $156.00

Baseline: Singaporean/PR age 21 and above
MCES(Mid-Career Enhanced Subsidy): S'porean age 40 & above

Upon registration, we will advise further on how to tap on the WSQ Training Subsidy.


You can pay the nett fee (after the WSQ training subsidy) by the following :

SkillsFuture Enterprise Credit (SFEC)

Eligible Singapore-registered companies can tap on $10000 SFEC to cover out-of-pocket expenses.Click here to submit SkillsFuture Enterprise Credit

SkillsFuture Credit (SFC)

Eligible Singapore Citizens can use their SFC to offset course fee payable after funding but the $4,000 Additional SFC (Mid-Career Support) cannot be used. Click here for SkillsFuture Credit submission

PSEA

Eligible Singapore Citizens can use their PSEA funds to offset course fee payable after funding.

To check for Post-Secondary Education Account (PSEA) eligibility for this course, Visit SkillsFuture (course code: TGS-2024051421)
  • Scroll down to “Keyword Tags” to verify for PSEA eligibility.
  • If there is “PSEA” under keyword tags, the course is eligible for PSEA.
Course Code: TGS-2024051421

Course Booking

The course fee listed below is before subsidy/grant, if applicable. We will apply for the grant and send you the invoice with nett fee.

$400.00 (GST-exclusive)
$436.00 (GST-inclusive)

Course Date

* Required Fields

Post-Course Support

  • We provide free consultation related to the subject matter after the course.
  • Please email your queries to enquiry@tertiaryinfotech.com and we will forward your queries to the subject matter experts.

Course Cancellation/Reschedule Policy

  • You can register your interest without upfront payment. There is no penalty for withdrawal of the course before the class commerce.
  • We reserve the right to cancel or re-schedule the course due to unforeseen circumstances. If the course is cancelled, we will refund 100% for any paid amount.
  • Note the venue of the training is subject to changes due to availability of the classroom

Course Details

Topic 1 Overview of Change Management

  • Technological Changes
  • Strategic thinking models
  • Vision and Mission
  • Initiation and implementation
  • Psychometrics
  • Ambassadors
  • SMART Goal Setting

Topic 2 Implementation of Change Management

  • Important types of team member
  • Personal role
  • Check and balances
  • Evaluation and Coaching
  • Housekeeping
  • Leadership and management skills
  • Plan of action

Course Info

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

  • Able to operate using computer functions
  • Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

  • Positive Learning Attitude
  • Enthusiastic Learner

Experience

  • Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

TBD

Hardware: Window or Mac Laptops

Job Roles

  • HR Manager
  • Talent Acquisition Specialist
  • Recruiter
  • Interview Panelist
  • Hiring Manager
  • People Operations Specialist
  • HR Business Partner
  • Recruitment Consultant
  • Workforce Planning Analyst
  • HR Generalist
  • Organizational Development Specialist
  • Employee Relations Specialist
  • Learning and Development Manager
  • Diversity and Inclusion Officer
  • Compensation and Benefits Specialist
  • Talent Development Specialist
  • Executive Recruiter
  • Onboarding Coordinator
  • Performance Management Specialist
  • HR Data Analyst

Trainers

Tan Teck Hwa: Tan Teck Hwa is a ACTA certified trainer. Teck Hwa gradute with a Master of Edution in NIE,NTU, a Bachelor of Engineering in Polytechnic University,Japan, having Diploma in Japanese Language in International Student Instititude, Japan and a Advanced Certificate in Learning & Performance. He have taken leadership role such as education operations, L&D and organisational change. He is experience in traning management and administration. He did curriculum development and implementation. Conducting leadership and management development training. He also used to work in COO, Unihearts International Education Group in China, Vice principal at SMRT Institue, Corporate Services Director in ETT Academy, Vice Principal doing strategic planning for Hwa Chong International School, Principal part-time lecturer in ITE Institutes.

 Lynn Foo: Lynn Foo specialises in Sustainability & ESG, Carbon Footprint Measurement & Management, ESG Reporting & Disclosure, Circular Economy/Waste Management. As a certified Sustainability (ESG) Practitioner by the Centre for Sustainability and Excellence (CSE), Lynn serves as the principal trainer for the HP-SIM SkillsFuture Queen Bee Programme - Advancing Towards a Sustainable Industry 4.0. She also imparts her knowledge to various Institutes of Higher Learning and SSG approved training partners. Leveraging her expertise in design thinking, Lynn coaches professionals in utilizing Design Thinking framework and circular economy business models to develop sustainable products and services. 

As a business practitioner with over 20 years of industry experience, including a tenure as the Director of an international school, Lynn spearheaded various portfolios including corporate strategy, sustainability initiatives, corporate social responsibility programmes and regulatory compliance.

Lynn holds the Advanced Certificate in Integrating Sustainability for a Future-Ready Business (SMU). In addition to being a CSE certified Sustainability (ESG) Practitioner, she is a Lead Auditor for ISO 14001, an accredited Green Mark Associate (Singapore Green Building Council), an IBM certified Design Thinking Instructor, a certified Scrum Master, an IAPP certified Information Privacy Manager, and an IMDA approved PDPA trainer.

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