WSQ - Mastering the Art & Science of Working with People & Teams using DISCAsiaPlus

Topic 1: History of Reading People 

• History of personality study
• Emergence of personality as a separate discipline
• Reading people process: Ascertain, Appreciate, and Adapt

Topic 2: Similarities and Differences of People 

• Understanding the similarities
• Understanding the differences
• How to spot people’s personality

Topic 3: Understanding How Misunderstandings Occur 

• Learn how to see the uniqueness of others and not their weaknesses
• Learn how to work with people who are unique and different

Topic 4: Behavioural Tendencies of People 

• Describing the behavioural tendencies of people
• Learning to work with other personalities

Topic 5: Solving the Mystery of Motivation

• Motivation process
• How motivation affects performance
• Motivation theories
• Integrating DISC model with expectancy motivation theory

Topic 6: Communication 

• Definition of communication
• Model of communication
• Communication process
• Barnlund’s transactional model of communication

Topic 7: Leadership 

• Leadership – an art or science?
• Transformational leadership
• Integrating behaviours with leadership
• Leadership behavioural styles
• Followers behavioural styles

Topic 8: Interpreting Emotional Response 

• Exploring Emotional Response & Impact
• Maximizing my Emotional response and Minimizing risks
• Blending Emotional response with my profile
• Effects of Emotional response on stress

Topic 9: Team Building 

• Team building – Tuckman team build model
• Team building reflections
• Charting team dynamics
• Team action plan

Topic 10: Stress / Conflict Management 

• Understanding behaviours and emotional response under stress/pressure
• Discovering sources of irritation
• Learning how to control behaviour

Final Assessment

• Written Assessment (SAQ)
• Caes Study

Promotion Code

Your will get 10% discount voucher for 2nd course onwards if you write us a Google review.

Minimum Entry Requirement

Knowledge and Skills

• Able to operate using computer functions
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)

Attitude

• Positive Learning Attitude
• Enthusiastic Learner

Experience

• Minimum of 1 year of working experience.

Target Age Group: 18-65 years old

Minimum Software/Hardware Requirement

Software:

TBD

Hardware: Window or Mac Laptops

Appeal Process

1. The candidate has the right to disagree with the assessment decision made by the assessor.
2. When giving feedback to the candidate, the assessor must check with the candidate if he agrees with the assessment outcome.
3. If the candidate agrees with the assessment outcome, the assessor & the candidate must sign the Assessment Summary Record.
4. If the candidate disagrees with the assessment outcome, he/she should not sign in the Assessment Summary Record.
5. If the candidate intends to appeal the decision, he/she should first discuss the matter with the assessor/assessment manager.
6. If the candidate is still not satisfied with the decision, the candidate must notify the assessor of the decision to appeal. The assessor will reflect the candidate’s intention in the Feedback Section of the Assessment Summary Record.
7. The assessor will notify the assessor manager about the candidate’s intention to lodge an appeal.
8. The candidate must lodge the appeal within 7 days, giving reasons for appeal 
9. The assessor can help the candidate with writing and lodging the appeal.
10. he assessment manager will collect information from the candidate & assessor and give a final decision.
11. A record of the appeal and any subsequent actions and findings will be made.
12. An Assessment Appeal Panel will be formed to review and give a decision.
13. The outcome of the appeal will be made known to the candidate within 2 weeks from the date the appeal was lodged.
14. The decision of the Assessment Appeal Panel is final and no further appeal will be entertained.
15. Please click the link below to fill up the Candidates Appeal Form.

• Leadership Development Manager
• HR Business Partner
• Organizational Development Consultant
• Talent Management Specialist
• Team Leader
• Training & Development Manager
• Corporate Trainer
• Executive Coach
• Leadership Coach
• HR Manager
• Learning & Development Consultant
• Human Resources Director
• Performance Improvement Manager
• Change Management Consultant
• Operations Manager
• Project Manager
• Employee Engagement Specialist
• Workforce Planning Analyst
• Talent Acquisition Manager
• Conflict Resolution Specialist

Foo Ming Tay

Ming Tay has over 10 years of experience delivering impactful training to corporations and SMEs. As a seasoned course developer, he co-designed the SkillsFuture PMax curriculum, successfully conducting more than 100 training sessions. Beyond his role as a trainer, Ming coaches business owners, consultants, employees and students to be more effective in the workplace. Ming is also a course developer for WSQ-accredited programs, specializing in Design Thinking for Operations and Innovations at mastery levels 3 and 4. His expertise spans curriculum development, operational efficiency, and innovative problem-solving. With his extensive experience and proven track record, Ming is exceptionally well-equipped to deliver the DISCAsiaPlus accredited program, “Mastering the Art & Science of Working with People and Teams,” empowering participants to achieve greater collaboration and team effectiveness".

Lilian Quek

Lilian is a seasoned speaker and trainer with decades of experience delivering impactful courses, including Emotions 101, Anger Management, The Art of Listening, Self-Care, and Growing Old Graciously, among others. Her extensive client base includes government agencies and small-to-medium enterprises (SMEs), with her training sessions reaching several hundred participants over the years. Lilian’s professional journey began as an HR practitioner, where she specialized in recruitment, selection, and training. Her expertise extended to cross-cultural adjustment, soft skills development, and management training. Transitioning from HR, she established her own counselling practice, focusing on issues such as depression, anxiety, grief, career guidance, and mid-life transitions. With her wealth of experience in both corporate and counselling spheres, Lilian brings unique insights and a holistic perspective to her sessions. She is highly qualified to conduct the DISCAsiaPlus accredited program, “Master the Art & Science of Working with People & Teams,” helping participants foster collaboration, understanding, and personal growth.